Recall Notice

FOR IMMEDIATE RELEASE:
PRODUCT RECALL OF CERTAIN ETES 120 V MB1202 AND MB120SD UNITS

JANUARY 29, 2015 - Bridgewater LLC announced today that the company has issued a voluntary product recall of ETES 120 V models MB1202 and MB120SD manufactured between August 2008 and May 2012.These products may pose the risk of an electrical hazard that could potentially result in smoke or fire.Customers should immediately stop using the products with serial numbers identified below and contact the Bridgewater Returns department at 1-801-261-1282 ext. 2228 or email returns@bridgewatercorp.net.

This product recall applies to:

1. ETES 120 V models MB1202 and MB120SD manufactured between August 2008 and August 2010 with following serial numbers:

  • 12000 through 13156
  • 10943000 through 11004016

Potential Risk: Operation of these units could overload the wiring on the internal circuit causing excess heat that could potentially result in smoke or fire.For these units, Bridgewater we will issue a call tag to ship your unit to Bridgewater for corrective action at no cost to the customer and once the rework is complete will provide the customer with a $50 instant rebate coupon to use on their next ETES purchase.

2.ETES 120 V models MB1202 and MB120SD manufactured between December 2009 and May 2012 with the following serial numbers:

  • 10943001 through 11205012
  • 20943001 through 21205012

Potential Risk: Firmware in these units must be updated to properly shut off equipment if certain internal temperatures are reached.If these units are operated incorrectly without correct exhaust control or external sensors in an enclosed space, the ambient temperature in the unit could exceed the wire temperature rating potentially causing smoke or fire within the unit.For these units, Bridgewater has provided firmware for download on its website at the following address: http://tesdryingsystem.com/etes_sd/

Bridgewater LLC
4282 S 590 W
Murray, UT 84123